CRM

WEBSHOP

EMAIL

DESIGN

STRATEGY & EXECUTION

CONTENT

DATA & DASHBOARD

DIALOGUE

ADS

X

CRM

Software to help manage Customer Relations. Every interaction with a client is stored in this system. Details and personal preferences are also stored here. CRM is a powerful tool that is always relevant for customers. We use the latest and affordable CRM systems around.

X

WEBSHOP

To sell online and international, a web shop can help a lot! It is a great and easy to use service for your clients. We have years of experience building web shops and selling online.

X

EMAIL

Once you have sold products or services, you want to stay in touch with your customers. Personalized emails are a great way to send relevant newsletters or deals to your clients. We can build the right template and send it to your clients.

X

DESIGN

Good design can make a huge difference. A logo will make a brand more recognizable. A total identity includes colour, fonts, style and design. This can be used for all communication channels, like brochures, flyers and websites. We work with the best designers from Namibia and The Netherlands. Always in close consultation with our customer.

X

STRATEGY & EXECUTION

We use this matrix to visualise our ideology and specialities. At the centre, you find Strategy & Execution. We believe everything should start here. Strategy & Execution is the place that ties all tools together. The foundation of a good strategy is data and analytics. We use brainstorm techniques to get input from the right people and to get support for the strategy.

We believe in a personal approach and one-to-one communication and service.

X

CONTENT

Unique content, like stories about a product, can be the best promotion for a brand. Careful campaign planning and campaign concepts can get a lot of website traffic and rumour about the brand.

X

DATA & DASHBOARD

The foundation for a good strategy. Data from website traffic, conversions, emails and buying behaviour. This can be a goldmine for a company. Data needs a good analysis, this is where the dashboard comes in to play. For The Win builds automated online dashboards so our clients can make better informed decisions.

X

DIALOGUE

Ongoing dialogue with clients, customers and stakeholders is an important part of doing business. It is used to improve products and services and make better offers. Customer service is also a part of an ongoing dialogue. These moments are part of the customer journey. Social Media is a very important place to accommodate a dialogue.

X

ADS

We believe advertisements should be relevant and creative. Search engine advertisements only show when people are looking for the specified keywords. You pay only when someone clicks on the ad. This makes it a very relevant and relatively cheap way of advertising. This manner of advertising also works on social media, like Facebook.

The old school way of advertisements still works, but we believe it has to be relevant and specific. For instance ads for car parts in an automotive magazine is a good example, or restaurant flyers and deals in a close radius around the restaurant.

* For The Win is an official Google Partner.

STRATEGY & EXECUTION

We use this matrix to visualise our ideology and specialities. At the centre, you find Strategy & Execution. We believe everything should start here. Strategy & Execution is the place that ties all tools together. The foundation of a good strategy is data and analytics. We use brainstorm techniques to get input from the right people and to get support for the strategy.

We believe in a personal approach and one-to-one communication and service.